About Me

Having worked my way up the ranks of the sales force, I started out as a trainer with State Insurance in 1990, moving into an I.T. project as a business analyst and from there into the New Zealand Lotteries Commission and later into management at North Shore City Council. Lotto franchises operate in a wide range of retail outlets and I was exposed to, and involved in, the spectrum of the kiwi retail experience. I loved being a trainer and helping people help themselves. Being a manager and business owner enabled me to have a greater involvement in broader organizational development but you’ll see the spark of passion in me when I'm in front of the room helping learners learn and, even more importantly, transferring that learning into practical, tangible and measurable results in the workplace.

I have a monthly column on the back page of New Zealand's 'Employment Today' magazine called 'The Last Laugh', again combining some serious business learning with an accessible and humourous writing style.

I play and love basketball, am a bit of a gym rat and devote most of my non-working time to being as super a Dad as I can be. You might also see me in a comedy show near you but that’s a whole different story…

Clients include:

Project Management Institute, Singapore HR Summit, University of Auckland, The Icehouse, TVNZ, Compass Group, Airways NZ, NZ Institute of Chartered Accountants (Wgtn), NZ Dairy Industry Awards, Zeacom, Mike Pero Mortgages, Mercedes, Sony, TelstraClear, Robert Half International, Automobile Association, GS1, Yellow Pages, Drake International, NZI, Auckland University, Asia-Pacific Venue Management Association, Pulp & paper Industry Technical Association, All Blacks v France Eden Park Hospitality Marquee, All Blacks v Canada Waikato Stadium Hospitality Marquee, Orix Racing Team, Frucor, Otago Museum, Corporate Events Guide, Canterbury Employers' Chamber of Commerce, NZ Biotechnology, APL+ Software, Rothbury Financial Services, Tauranga Master Builders Association, Trimble Navigation, Hachett Livre Publishing, Franchise Association, Macpac, Nelson Jazz Festival, SmartNet, Mortgageworks, RadioWorks, Human Resources Institute of New Zealand, Institute of Environmental Health, Concrete Society, Investors in People, Northland Regional Council, TMP Hudson, Compaq, Customer Contact World, Local Government Customer Service, Ministry Of Justice, Waitakere City Council, Magazine Publishers Association, Hawkes Bay Youth Theatre, IPENZ, SOLGM, ALGIM, INGENIUM, Manukau Festival Celebrity Debate, First Time Principals, Educational Leaders' Forum, Delegats / Oyster Bay Wines, Otago Primary Principals' Association, SafeGuard / Thomson Reuters, Pet Food Industry Association, MIOMO, Alzheimers Auckland, Hawkes Bay Cystic Fibrosis Association, Red Vespa, William Buck Christmas Gouwland Accountants, RemNet, VanBurWray Accountants, Life Health Foods,, Mitre 10 Mega, Pak n Save, RepCo, Thomson Reuters, John Andrew Ford, McCains, Auckland Transport, New World, Kensington Swan, Compass Group, Vet Enterprises, Four Square, ANZ, MacConnel Dow, Golden Bay Cement, NZ Sugar, Turners & Growers, Komatsu, Hawkins Construction.



Massey University 1994-96:

Post-graduate DBA (Management)

University of Canterbury 1985-87:

Bachelor of Arts (History)

University of Auckland 2006:

  • Creative Leadership
  • Project Management
  • Resilient Leadership

Sheffield Consulting Group:

  • Behavioural Event Interviewing

Oakley Brown Associates:

  • Criterion Referenced Instruction
  • Training manager Workshop

Watkins Emerson:

  • Managing Effective Relationships

Eric Jensen:

  • Accelerated Learning 1 & 2

Rich Allen:

  • From the Front of the Room
  • Storytelling

News Talk ZB on workplace humour

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Terry Williams