Training Client Comments

Brad Almond, Kia Motors

"Terry Williams is amazing, I have completed numerous personal training courses in NZ and AUS and I can say hand on heart that Terry is the most interesting and knowledgeable instructor I have had the pleasure of learning from. I would recommend his services to any of my professional colleagues."

Rachel Olsen - OfficeMax Team Leader Training & Compliance

"The best leadership development course I've been on".

Shimrath Paul, Chief Executive Otago Museum

"We, as a team, enjoyed your honest, practical and straightforward (yet impactful and valuable) presentation (and training)......not to mention the wonderful humour."

Stephen Nelson, Chief Executive Officer Mitre10 Mega Petone & Upper Hutt

"Terry and Cardinal Solutions have surpassed themselves and delivered an outstanding programme to our management team. Their Business Improvement Programme has enabled our Managers to develop, produce and present a variety of projects that will have very tangible benefits for our business. So not only have we been able to further develop the leadership skills of our managers, but we will also see tens of thousands of dollars added to the bottom line - what more could you want from a training programme and provider. Thanks!"

Harry O'Rourke - Chief Executive Waitakere City Council

"Terry prepared well for his presentation to staff on communication and customer relationships. He presented in a dynamic and humorous manner which left staff both well informed and motivated. The clear summary he gave as a handout enabled staff to follow through on his well researched suggestions."

Neville Aitchison, President, Human Resources Institute of New Zealand

"A superb effort. Thank you so much for the thought, the ideas, the work and the performance on the night"

Kevin Thompson, Customer Services Manager, Dunedin City Council

"Terry's presentation at the Call Centre 2000 conference was very informative and delivered in a down to earth manner with good lashings of humour. Great analogies, references to life experiences and suitable humour. (Humour, fact and a little bit of fiction.) The audience was fully entertained for the full forty minutes."

Mark Ford, Chairman, LawPlus

"Terry led a half-day workshop at our annual conference for law firms from throughout New Zealand. Throughout his time with the delegates there was a high level of engagement and comments afterwards were universally positive. From an organisational perspective we found Terry to be professional and easy to deal with in all aspects."

Nick Wood, Senior Consultant, Consultel

"I found Terry's speech both entertaining and informative. I really enjoyed the way he was able to tell stories which were easy to relate to and helped make his point."

Kaye Kennedy, Customer Access Manager, Axa

"Terry Williams' presentation style is attention-grabbing and energetic. I was very impressed with the way he captivated and involved his entire audience for the entire length of his presentation. His topic on Customer Service Coaching skills was fully covered with accompanying notes that were very professional as well as being a very eye-catching presentation."

Manager, Mitre 10 Mega, Petone

"Great facilitator and refreshing content relevant to current issues in my workplace."

Supervisor, New World Wanganui

"Loved the muffins and Terry was very good too."

Manager, Birkenhead New World

"Valuable lessons to take back to work, which will definitely help me become more of a leader and not so much a manager. A lot to work on. Loved the day."

Solicitor, Kensington Swan

"A challenging, fun and practical day with a knowledgeable trainer."